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enterprise social media

employee evangelism

Evolution of Social Media at Cisco (Part 2 of a Series)

I had another fun conversation today with Amy Paquette of Cisco. Our first chat was in June: see my post on “The ROI of Cisco’s Social Media Program.” Amy and I plan to chat at least once a month “until it doesn’t make sense for us to chat anymore” (but Read more…

By Karen Snyder, 17 years ago
employee evangelism

Using Social Tools to Reduce E-mail within the Enterprise

The scoop from Twitter this Morning: gialyons Retweeting @jenrobinson: @elsua’s article is TOP TEN most popular on NYTimes.com! “I Freed Myself From E-Mail’s Grip” Luis Suarez (Social Software Evangelist at IBM) describes how he has significantly cut back on time spent in e-mail, while simultaneously increasing productivity and shared knowledge. Read more…

By Karen Snyder, 17 years ago
enterprise social media

Planning a Social Media Program: Gia Lyons gives advice

Gia Lyons took some time out of her busy day just to give me some advice and help me navigate the stormy waters of the social media landscape. She said: “2007 was the year of Web 2.0 — and now everyone has figured out what that is. This year is Read more…

By Karen Snyder, 17 years ago
blog metrics

ROI of Blogging: Cisco’s Social Media Program

Figuring out the ROI of bloggging has become my quest for the Holy Grail as I try to educate my company. But the best part about working in social media is how open and helpful everyone is. We’re all on the same boat, being tossed violently in a perfect storm. Read more…

By Karen Snyder, 17 years ago
enterprise social media

The ROI of Internal Social Media

We are on a mission to “sell” social media internally. I recently created a presentation about “The ROI of Internal Social Media” The information is based on a case study from Radford University entitled: “The Relationship Between Social Capital, Transaction Costs, and Organizational Outcomes“ The reason I did the presentation Read more…

By Karen Snyder, 17 years ago
enterprise social media

Autumn Truong of Cisco: Moving in the Right Direction

There is nothing more encouraging than talking to someone who is doing REALLY cool stuff. I had the good fortune to speak personally with Autumn Truong of Cisco today. We met last year at the SNCR forum in CA. Autumn used to manage the virtual events for Cisco, but now Read more…

By Karen Snyder, 17 years ago
enterprise social media

They All Laughed at Christopher Columbus…

One should never rest one one’s laurels, but need to take a brief minute here to celebrate what I consider to be a victory. I’ve been evangelizing the benefits of Social Media since I attended the Web 2.0 Expo in April 2006, and first drank from the firehose of the Read more…

By Karen Snyder, 18 years ago

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